web
You’re offline. This is a read only version of the page.
close
This browser is not supported and the application will not function correctly. Please install a modern browser or contact your IT support to use Environment Online.
Skip to main content
Environment Online logo
Environment Online
  • Home
  • Interactive map
  • Get involved
    • Get involved
    • Search Public Consultations
  • Guidance
  • Login
Skip to main content

Contact us

Many enquiries can be solved by checking our guidance and help material. If you’d prefer to speak to someone, you can get in touch with us in several ways.

Submit an enquiry

Fill out an online form and our support team will provide you with a response within the next 10 business days

Self service

Access guidance and help materials to learn how to use Environment Online.

Call

Give us a call on 1800 161 176. Our contact hours are 8.30am-4:30pm Monday to Friday.

Report environmental incident

Visit the WA.gov.au to anonymously report pollution, illegal dumping or other environmental matters.

Our answers to some common questions

General
  • Everyday enquiries
  • Public comment
  • Application forms
  • Fees
Proposals
  • Form help
  • Book a pre-referral meeting
  • Start a proposal
  • How to conduct a survey
Factors
  • Water
  • Air
  • Land
  • People

Frequently asked questions

See what questions people ask us most and our answers.

test

FAQ

One to two sentences on the broad intent of this article in support of overarching legislation/government strategic direction (as relevant to the external audiece).

When does a works request cease to have effect?

A works approval will continue in force until the expiry date noted on the works approval, or if/when it is surrendered by the works approval holder and/or revoked by the Department.

In determining the duration of a works approval, the Department will consider similar factors to those listed in the Guidance Statement: Licence Duration.

A works approval does not cease to have effect when compliance documents are submitted to the Department. However, once the works are completed, the Department recommends that further construction, other than minor changes to the works, be addressed through a new application.

Could have a PDF link

When does a works request cease to have effect?

A works approval will continue in force until the expiry date noted on the works approval, or if/when it is surrendered by the works approval holder and/or revoked by the Department.

In determining the duration of a works approval, the Department will consider similar factors to those listed in the Guidance Statement: Licence Duration.

A works approval does not cease to have effect when compliance documents are submitted to the Department. However, once the works are completed, the Department recommends that further construction, other than minor changes to the works, be addressed through a new application.

Could have a PDF link

When does a works request cease to have effect?

A works approval will continue in force until the expiry date noted on the works approval, or if/when it is surrendered by the works approval holder and/or revoked by the Department.

In determining the duration of a works approval, the Department will consider similar factors to those listed in the Guidance Statement: Licence Duration.

A works approval does not cease to have effect when compliance documents are submitted to the Department. However, once the works are completed, the Department recommends that further construction, other than minor changes to the works, be addressed through a new application.

Could have a PDF link

When does a works request cease to have effect?

A works approval will continue in force until the expiry date noted on the works approval, or if/when it is surrendered by the works approval holder and/or revoked by the Department.

In determining the duration of a works approval, the Department will consider similar factors to those listed in the Guidance Statement: Licence Duration.

A works approval does not cease to have effect when compliance documents are submitted to the Department. However, once the works are completed, the Department recommends that further construction, other than minor changes to the works, be addressed through a new application.

Could have a PDF link

FAQ - Privacy and confidentiality

FAQ - Managing my Environment Online applications

FAQ - How to contact us

This is an FAQ test

FAQ question
FAQ answer as a paragraph of text. FAQ answer as a paragraph of text. FAQ answer as a paragraph of text. FAQ answer as a paragraph of text. FAQ answer as a paragraph of text.

FAQ question
FAQ answer as a paragraph of text. FAQ answer as a paragraph of text. FAQ answer as a paragraph of text.

FAQ question
FAQ answer as a paragraph of text. FAQ answer as a paragraph of text. FAQ answer as a paragraph of text.

FAQ question
FAQ answer as a paragraph of text. FAQ answer as a paragraph of text. FAQ answer as a paragraph of text.

 

Support

Support articles
  • Account help
  • Create an account
  • How to view notifications
Process tips
  • The Part IV process
  • The Part V process
  • Introduction to Environment Online
Map help
  • Upload a shape file
  • Draw a shape
  • Select a layer

Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures, and to Elders both past and present.

Australian government logo Western australian government
  • About

    • About DWER
    • Contact us
    • Accessibility
  • Quick links

    • Interactive map
    • Fee calculator
    • How to appeal
  • Legal

    • Terms of use
    • Privacy
    • Disclaimer
    • Complaints
  • Other services

    • Department of Water and Environmental Regulation
DWER on linkedin DWER on Twitter DWER on YouTube

All contents © 2025 Government of Western Australia. All rights reserved.

Login

Loading

Environment Online Chatbot